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This A+ 2001 Hardware & Operating System Certification course is for anyone preparing for the A+ Core Hardware examination and the A+ Operating System Technologies examination.

A+ certification training course that's Easy, Convenient and Affordable! High-quality, online, self-paced certification training courses designed to help you achieve your goals. Affordable annual subscription plans give you unlimited access to an entire suite of courses topics at prices that you just won't find anywhere else.

This is self-paced, internet-based course -- there are no books to purchase and no scheduled classes to attend.

• Computer Introduction provides an overview of computer repair and systems.
• The System Board explains key concepts of system board operation and what is necessary to install maintain and repair the system board.
• Connecting Peripherals explains what is needed to install maintain and repair peripherals.
• Operating Systems provides an overview of the computer system bootup procedure and the role of the operating system.
• MS-DOS explains what is needed to install use and configure the MS-DOS operating system.
• Windows 9x and 2000 provides an overview of the use of the Windows 9x and Windows 2000 operating systems, and how to install, use, and configure these operating systems.
• Disk Drives explains how to install maintain and repair disk drives.
• Monitors explains how to operate maintain and repair monitors.
• Modems explains how to install maintain and troubleshoot internal and external modems on both Windows 9.x and Windows 2000 systems.
• Printers explains how to use and install dot-matrix ink-jet and laser printers as well as how to troubleshoot them.
• Networks explains how to install and maintain networks.
• Troubleshooting explains how to troubleshoot common system problems.
• Maintenance Tasks explains how to clean and otherwise maintain the main components of computers and provides a schedule of preventive maintenance procedures.

After completing our courses, the user should be able to:

• Identify important computer diagnostic and repair tools
• Avoid many safety hazards involved with repairing computers
• Identify the properties of an antistatic work area
• Explain how grounds work
• Identify the components of a PC system
• Identify common chip sets
• Define the functions of microprocessors
• Describe the memory structure of computers
• Explain how the computer system addresses components and peripherals
• Identify and install adapter cards
• Demonstrate how to troubleshoot common system board problems
• List the types and uses of expansion slots
• Explain parallel ports and their uses
• Describe serial ports and their uses
• Troubleshoot port problems
• Discuss power supplies and power supply protection
• Troubleshoot common peripheral problems
• Identify functions, structures, and types of operating systems
• Define BIOS and explain its responsibilities
• Follow the bootup procedure and self-tests
• Set up CMOS and respond to bootup error codes
• Describe the structure of MS-DOS
• Explain the DOS directory structure
• Use DOS disk, directory, and file names
• Use DOS commands and utilities
• Describe the DOS memory organization
• Configure DOS
• Install DOS
• Install Windows 9x and 2000
• Perform operating system upgrades
• Explain the startup processes for Windows 9x and 2000
• Use the Start menu and Windows Explorer
• Adjust system settings in the Control Panel
• Install new hardware and software
• Describe the Windows 9x and 2000 Registry structure
• Access Registry editors
• Explain how disk drives function
• Install and troubleshoot floppy disk drives
• Format and partition hard drives
• Describe hard drive interfaces
• Install hard drives
• Troubleshoot hard drives
• Describe basic monitor operations
• Describe VGA standards
• Troubleshoot video problems
• Perform basic monitor repair
• Describe modem components and operation
• Identify the Xmodem, Ymodem, and Zmodem communication protocols and their parameters
• Describe serial interfaces and the development of the UART
• Use basic AT commands to operate modems
• Troubleshoot modem software and hardware problems, including COM port and IRQ conflicts
• Identify Local Area Network configurations
• Discuss LAN protocols
• Troubleshoot LANs
• Describe Wide Area Network and Internet operations
• Use common Internet features like e-mail and browsers
• Deal with clients professionally and gather important symptom information
• Find clues to help solve system problems
• Use software diagnostics to identify problems
• Test hardware problems
• Isolate system problems and dead system causes
• Find and resolve operating system problems
• Create a regular preventive maintenance schedule
• Prevent and remove viruses
• Perform software maintenance on hard disk drives
• Effectively clean floppy disk drives and printers

This course has the following features:

• Certificates of Completion
• Instructional steps -- walk through a procedure
• Exercises -- try it out
• Notes - See additional information related to the topic in the text
• Tips - See a different, faster, or easier way of doing something
• Quick References - See a quick reference guide to the features introduced in a chapter
• Details - Display more detailed information related to the current topic
• Hotwords - See related information
• Navigation Bar - Maneuver easily through the courses
• Course Topics and Index -- with searching feature and hyper-links
• Printable Exercises - PDF downloadable files
• Sample Application Files - PDF downloadable files
• Course Glossary
• Skill Assessment - can be used for pre and post-testing -- tracking first try, best try and course grade - if passed, green check mark will appear as 'mastered' - hyperlinks to units within the course to go back and re-take a certain unit again. Use as pre-test to determine which course topics you want to focus on and to go directly into that unit.